Return Policy

Refunds, Returns, and Exchanges We have a 14-day return policy, meaning you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it - unworn or unused, with tags, and in its original packaging. Additionally, you'll need the receipt or proof of purchase.

To initiate a return, please contact us at vicky@vickysdreams.com Items sent back to us without prior return request will not be accepted.

For any return inquiries, you can always contact us at vicky@vickysdreams.com .

Damages and Issues Upon receiving your order, please inspect it immediately. If the item is defective, damaged, or if you receive the wrong item, please contact us right away. This will allow us to promptly address the issue and make it right for you.

Exceptions / Non-Returnable Items Please note that certain types of items cannot be returned, such as personalized and customized orders, unless there is a significant quality defect. In such cases, please contact us at vicky@vickysdreams.com with your return request.

Refunds Once we've received and inspected your return, we will notify you about the approval of the refund. If approved, the refund will be automatically processed to your original payment method. Please keep in mind that it may take some time for your bank or credit card company to process and post the refund.